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Ko Wai Mātou

About Us

Papatūānuku Support Services (PSS) is a Charitable Trust that was established in 2021.  We work with whānau, individuals, and couples experiencing family harm and other forms of generational trauma.

Our mahi aims to teach tools and skills through wānanga.  Wānanga are our point of difference and is the main tool used by our team to support whānau.  Our skilled and qualified Pou Tiaki collectively create a safe space for whānau at wānanga, also offering one-on-one support, where required.

We walk alongside whānau for long periods of time as they work towards Mauri Ora (their full potential).

Te Pae Tawhiti | Vision

To see all whānau living to their full potential.

Te Pae Tata | Mission

To enhance whānau wellbeing through wānanga.

Our Pou | Values

Combining the colours represents all the Hiringa Taketake.  The Koru pitau are formed in an inwards spiral to express the idea of a matapono of āhurutanga, protecting and nurturing one’s potential.  The outer patterns being pakati further expressing the protective and nurturing space.  An aspect of āhurutanga in the matakupenga pattern demonstrates Kotahitanga, as future generations are empowered.

Āhurutanga

Safe Space

The importance of creating a safe space for all.

Combining the colours represents all the Hiringa Taketake.  The Koru pitau are formed in an inwards spiral to express the idea of a matapono of āhurutanga, protecting and nurturing one’s potential.  The outer patterns being pakati further expressing the protective and nurturing space.  An aspect of āhurutanga in the matakupenga pattern demonstrates Kotahitanga, as future generations are empowered.

In the pre-colonial days of our tupuna, our tohunga would travel Te Moana Nui a Kiwa and hui at various motu to wananga amongst each other, sharing knowledge that would ultimately be bought back to their people and be applied where applicable. Drawing inspiration from this, there are similarities that reflect respectful relationships and Wananga held in this space. The three pOhoro in a triangular form is a pattern called Hawaiki, it depicts the Polynesian triangle and the moana that connects us as a people. This pattern is to depict the network of agencies who will be forming respectful relationships in this space. Behind this pattern is the three kete of knowledge as each individual will have something to share from their kete that they would have acquired along their journey. Inside the Hawaiki pattern is a Manaia that acknowledges the mana that we each carry; it is placed upside down to acknowledge our tupuna who have paved the way for us to be here today. The outer pattern is a flow of pakati; it’s said that the pakati can be broken down to “pa” meaning fortified village and “kati” meaning to shut or close up. This brings forth the matapono of protection, or an element of kaitiakitanga, where we safeguard our taonga, in this case the taonga would be the respectful relationships.

Te Whakakoha Rangatiratanga

Respectful Relationships

Giving the gift of time, genuine connection, showing respect in all relationships.

In the pre-colonial days of our tupuna, our tohunga would travel Te Moana Nui a Kiwa and hui at various motu to wananga amongst each other, sharing knowledge that would ultimately be bought back to their people and be applied where applicable. Drawing inspiration from this, there are similarities that reflect respectful relationships and Wananga held in this space. The three pOhoro in a triangular form is a pattern called Hawaiki, it depicts the Polynesian triangle and the moana that connects us as a people. This pattern is to depict the network of agencies who will be forming respectful relationships in this space. Behind this pattern is the three kete of knowledge as each individual will have something to share from their kete that they would have acquired along their journey. Inside the Hawaiki pattern is a Manaia that acknowledges the mana that we each carry; it is placed upside down to acknowledge our tupuna who have paved the way for us to be here today. The outer pattern is a flow of pakati; it’s said that the pakati can be broken down to “pa” meaning fortified village and “kati” meaning to shut or close up. This brings forth the matapono of protection, or an element of kaitiakitanga, where we safeguard our taonga, in this case the taonga would be the respectful relationships.

Inspiration for this piece was drawn from the intensity of light; the centre is a Takarangi spiral. This pattern holds the separation story of Ranginui and Papatūānuku creating the first beacon of light at the centre of the spiral. The taniko pattern around it is a variation of the patiki which talks about that in which is hidden. The pattern depicts intense light that radiates far beyond its source and brings attention to all things hidden; reaching every corner of the space we will be working in. The outer patterns are Niho Taniwha; this pattern expresses how intensely the different organisations will be working with whānau.

Te Urungangana

Personification of Light

Tapping into the knowledge others hold in our community, the gold in collaboration.

Inspiration for this piece was drawn from the intensity of light; the centre is a Takarangi spiral. This pattern holds the separation story of Ranginui and Papatūānuku creating the first beacon of light at the centre of the spiral. The taniko pattern around it is a variation of the patiki which talks about that in which is hidden. The pattern depicts intense light that radiates far beyond its source and brings attention to all things hidden; reaching every corner of the space we will be working in. The outer patterns are Niho Taniwha; this pattern expresses how intensely the different organisations will be working with whānau.

As Papatūānuku is located in Rotorua the tiki is represented in the style of Te Arawa, which symbolises knowing who you are, and where you are, in relation to tenancy or settlement. This was inspired by how Pou Tiaki will wananga on how to navigate the Maori land courts and building on your land. The unaunahi on the Upoko of the tiki represents a sense of manaakitanga in one’s mind when creating safe spaces. The arero of the tiki carries patterns that bring strength to express what you think is a safe space as you wananga in this space. The outer pattern is the pakati, used to express the idea of being in a safe space.

Manawa Whenua

Love of Land

The mauri from connection with Papatūānuku.

As Papatūānuku is located in Rotorua the tiki is represented in the style of Te Arawa, which symbolises knowing who you are, and where you are, in relation to tenancy or settlement. This was inspired by how Pou Tiaki will wananga on how to navigate the Maori land courts and building on your land. The unaunahi on the Upoko of the tiki represents a sense of manaakitanga in one’s mind when creating safe spaces. The arero of the tiki carries patterns that bring strength to express what you think is a safe space as you wananga in this space. The outer pattern is the pakati, used to express the idea of being in a safe space.

Keeping the form of a Wheku (Upoko) but expressing it in the style of Ngāpuhi to demonstrate that you don’t have to be from the area to showcase kaitiakitanga. Behind the Wheku is a taniko pattern used to express the ngākau of this Wheku, showcasing the element of kaitiakitanga that protects the vulnerable as this space will be used to Wānanga with whānau about aspects of the system that they find intimidating. The Koru pitau behind the Wheku express the idea of potential as kuia and kaumātua will teach the younger generation certain skills to help them reconnect with themselves, nurturing their potential to grow.

Kaitiakitanga

Guardian

The importance of old knowledge passed down through generations.

Keeping the form of a Wheku (Upoko) but expressing it in the style of Ngāpuhi to demonstrate that you don’t have to be from the area to showcase kaitiakitanga. Behind the Wheku is a taniko pattern used to express the ngākau of this Wheku, showcasing the element of kaitiakitanga that protects the vulnerable as this space will be used to Wānanga with whānau about aspects of the system that they find intimidating. The Koru pitau behind the Wheku express the idea of potential as kuia and kaumātua will teach the younger generation certain skills to help them reconnect with themselves, nurturing their potential to grow.

In te ao Māori we have our own name for the idea of chakra points, we call them Hiringa Taketake. Developing the triangular shape to a diamond-like shape that cradles an eye, demonstrates a “third eye” Hiringa Taketake, or Whatu Manawa. The main pattern used is the unaunahi. The unaunahi reflects manaakitanga as it depicts a fish scale; the fish scale is the hard exterior that protects the soft interior of the fish in its natural habitat. In this space we are mindful that Pou Tiaki will be working on the hauora of whānau, the seen and unseen.

Manaakitanga

Hospitality

The practise of showing visitors kindness, support, and hospitality.

In te ao Māori we have our own name for the idea of chakra points, we call them Hiringa Taketake. Developing the triangular shape to a diamond-like shape that cradles an eye, demonstrates a “third eye” Hiringa Taketake, or Whatu Manawa. The main pattern used is the unaunahi. The unaunahi reflects manaakitanga as it depicts a fish scale; the fish scale is the hard exterior that protects the soft interior of the fish in its natural habitat. In this space we are mindful that Pou Tiaki will be working on the hauora of whānau, the seen and unseen.

At the centre of this piece are two Manaia facing each other, becoming one at the pūmotomoto (crown Hiringa Taketake). This symbolises the knowledge shared between Pou Tiaki and whānau, acknowledging that we are one in the journey moving forward. The outer Manaia represent the different stages of growth as whānau wānanga through the phases of the Mauri Chakra Model. The outer koru pitau represents the future potential from whakapapa as a continuation of the stories our tupuna lived.

Kotahitanga

Unity

The importance of reporting, kete of growth for whānau.

At the centre of this piece are two Manaia facing each other, becoming one at the pūmotomoto (crown Hiringa Taketake). This symbolises the knowledge shared between Pou Tiaki and whānau, acknowledging that we are one in the journey moving forward. The outer Manaia represent the different stages of growth as whānau wānanga through the phases of the Mauri Chakra Model. The outer koru pitau represents the future potential from whakapapa as a continuation of the stories our tupuna lived.

The tewhatewha is used to symbolise Tino Rangatiratanga or sovereignty as it portrays a time where we held authority over our own people. A time where whakapapa was valued in society and we knew who we were because we weren’t displaced. Pairing the tewhatewha with the Tino Rangatiratanga flag developing the flagpole as a simple tokotoko where the Upoko sits on top with the staff as the arero. The whakaaro behind this was to support the idea that this will be the space where you wananga about Tino Rangatiratanga and standing in one’s own mana.

Tino Rangatiratanga

Self-determination

Standing in one’s own Mana.

The tewhatewha is used to symbolise Tino Rangatiratanga or sovereignty as it portrays a time where we held authority over our own people. A time where whakapapa was valued in society and we knew who we were because we weren’t displaced. Pairing the tewhatewha with the Tino Rangatiratanga flag developing the flagpole as a simple tokotoko where the Upoko sits on top with the staff as the arero. The whakaaro behind this was to support the idea that this will be the space where you wananga about Tino Rangatiratanga and standing in one’s own mana.

Meet the Team

Taumata | Board

Wayne Rumbles

BA | LLB

Chairperson

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Raised in Pukeatua, Wayne is a devoted pāpā and partner, and has been a legal academic for the past 24 years at Te Piringa – Faculty of Law at Te Whare Wānanga o Waikato, the University of Waikato. Wayne graduated in 1997, with a BA/LLB, majoring in Law, History and English Literature. He completed LLM (with distinction) from the University if Waikato in 1998. Wayne’s career has taken him on a journey through community law, research and teaching, with the hopes of influencing future lawyers to exercise social justice and equity, particularly within the criminal justice system, as these are passions close to his heart. Wayne brings to Papatūānuku a wealth of governance experience and a continued passion to see whānau reach their full potential.

Nancy Littler

BNurs | PGCertNeonatalNurs | RN

Treasurer

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Whānau and community well being is what drives me to work and to help in my community. I believe we all have a responsibility to help if we are able. My professional background is in nursing and I have been a registered nurse for 25 years both in clinical and management roles. My nursing experience has helped me to understand more about the people and the community in which we live and work. I have been on the Papatūanuku Trust committee since its inception in 2021. I am also involved in Ko Te Tuara Totara o Fordlands and the Fordlands community centre and have been a Trustee since 2018. I am also a proud mum of my five children, their wonderful partners, and our 14 grandchildren.

Weranika Te Koru

Tūhourangi | Ngāti Tarawhai

Trustee

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Weranika co-founded Papatūānuku in 2021, born in Rotorua, raised in the block (Fordlands) Weranika’s roots connect to Te Arawa, Tūhourangi, and Ngāti Tarāwhai. Weranika wears many hats at Papatūānuku as a Trustee and a staff member.

Nick Chater

Trustee

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Dynamic and experienced outdoor education professional with over 30 years in adventure-based learning, adventure-based social service delivery, safety management, and youth development. Proven track record in designing innovative programmes that engage disengaged learners through experiential education. Business development and operational skills, having owned and operated two successful adventure tourism businesses (Multi-day Adventures and MTB Rotorua, 1994 – 2012). Currently the Year 13 Dean and Outdoor Education Teacher at Raukura, Rotorua Boys High School, with extensive expertise in risk management, assessment, and outdoor leadership across multiple disciplines”.

Pou Tiaki | Staff

Renee Kingi

Tumuaki

Kāti Māmoe | Ngāti Mahuta | Ngāti Moerewa

About
Founder of Papatūānuku Support Services, Renee was raised in Invercargill – Kai Tahu, Kāti māmoe. After her father’s accident Renee’s whānau packed up and moved to Whangarei where she first sat on her Marae Mahuhukiterangi in the heart of Tautoro, Ngāpuhi. Renee resonated with a Goldie painting of Te Aho O Te Rangi Wharepu; soon learning this was her Tupuna from Tainui, Ngati Mahuta Tribe, she is exploring this side of her whakapapa. Renee moved to Rotorua and completed her studies in Art and Design, moving on to study a Bachelor in Bicultural Social Work, working within the Rotorua community for eight years she has a passion to incorporate Art therapy and Music therapy as healing modalities into her mahi. Renee is a Trustee of Ko Te Tuara Totara o Fordlands. Renee’s greatest achievement in life is being a Mama to her four adult children and understands first-hand the importance of “breaking the chain” and working on generational healing before her Mokopuna arrive.

Weranika Te Koru

Pou Whakahaere

Tūhourangi | Ngāti Tarawhai

About
Ko Makatiti te maunga Ko Ōkataina te moana Ko Te Arawa te waka Ko Ngāti Tarāwhai te iwi Ko Ngāti Hinemihi e hapū Ko te Paparere-a-rātōrua te marae Ko Weranika Te Koru toku ingoa Born and raised in Rotorua, I am deeply proud to serve the hapori I call home. My passion lies in uplifting our whānau and walking alongside them with manaakitanga and aroha. I believe in the strength of whanaungatanga — building meaningful, trusted relationships grounded in understanding and genuine connection. Guided by tikanga and a strong sense of kaitiakitanga for our whanau, I am committed to creating positive, lasting change within our rohe. This mahi is more than a job to me — it is a privilege. Serving my iwi and hapori is about giving back, strengthening futures, and ensuring our tamariki and whānau thrive here at home

Amalani Tupou

Pou Whirinaki

About
Te Arawa|Tainui|Tonga Pou Whirinaki | Team Lead As Pou Whirinaki – Team Lead, I am honoured to walk alongside our incredible team and awhi whānau through kaupapa grounded in aroha, manaakitanga, and whakapapa. Our focus is on healing and restoring the mana and mauri of whānau. Becoming a nanny to my first mokopuna has strengthened my purpose and motivation. Knowing that strong foundations create thriving futures for our whānau. Our mahi is about legacy — about ensuring our whānau move forward with oranga, growth and connection. “Mā ngā pakiaka e tū ai te rākau – With strong roots a tree will stand”

Whakaturia Morehu

Pou Tiaki

About
Kia ora koutou. Te Arawa te waka, Te Arawa te iwi Matawhaura te maunga, Ko te Roto I kitea a Ihenga I ariki ai Kahu te roto, Okere te awa, Ngati Pikiao te hapu, Ko Whakahau te tangata, Kei Pounamunui toku tupuna whare, a Houmaitawhiti Ko Whakaturia toku ingoa. By virtue of my age, I am the default “Koro” of the roopu. The past year (or more) has been a huge and valuable learning curve, starting from Family Harm intervention some 3 yrs ago to now entering a role supporting our mokopuna who are at risk of exclusion from intermediate school. Our roopu is well complimented to each other – in personality, experience and style of humour. An old whakatauki best explains this: “He aha te mea nui o te ao – kii ana ahau, he tangata, he tangata, he tangata”. He iwi Kotahi tatou.

Matiu Kiel

Pou Tiaki

About
Kia ora koutou. Ko Ngāti Whakaue, Ngāti Kahungunu, Rongomaiwahine, me Tainui ōku iwi. Ko Matiu tōku ingoa. Life has been a journey, with its share of highs and lows, challenges and opportunities. Those experiences have given me a genuine understanding of many of the struggles people face today and allow me to connect with others from a place of empathy and lived experience. The mahi we do here is deeply sacred and it is a privilege to walk alongside our people as they strengthen their identity, reconnect with themselves and move from mauri moe to mauri ora. Witnessing that growth and transformation is something I never take for granted.

Talia Tupou

Pou Tiaki

About
Ko Talia tōku ingoa, nō Rotorua ahau. Above all, I am a proud Māmā to my tama, whose journey as a takiwātanga (Autism) aroreretini (ADHD) child has deeply shaped my path into social work. Through our lived experiences, I have developed a strong passion for supporting whānau and creating spaces where people feel heard, valued, and empowered. I hold a Bachelor of Health Science majoring in Psychology and am currently completing my Social Work qualification. My practice is grounded in a strengths-based, relationship-focused approach that honours the unique experiences, strengths, and aspirations of each person. I joined Papatūānuku Support Services in April 2026 as a student social worker, where I had the privilege of working alongside our wāhine within the wānanga space. In July 2026, I transitioned into my current role as Pou Tiaki. In this role, I walk alongside wāhine throughout their wānanga journey, providing support that fosters connection, growth, wellbeing, and empowerment within a culturally safe and nurturing environment.

Nia Haumaha

Pou Tiaki

About
Ko Whakarara te Maunga Ko Matauri te Moana Ko Te Tapui te Marae Ko Ngāpuhi te Iwi Ko Nia Haumaha tōku ingoa. Kia ora e te whānau, I am a proud Māori wahine of Ngāpuhi and Te Arawa descent, and a proud māmā of three. Alongside my supportive partner, I am committed to raising a happy and healthy whānau while pursuing a Bachelor of Applied Social Work through the Manukau Institute of Technology. My journey into social work was inspired by my tamariki, two of whom are part of the neurodiverse community. Through our experiences, I have developed a passion for supporting whānau in strengthening their wellbeing and upholding all aspects of Te Whare Tapa Whā. Since moving to Rotorua in 2025, I have grown stronger connections to my whenua, whānau, and community. Through my placement as a student and ongoing volunteering with Papatuanuku Support Services, I have deepened my understanding of Te Ao Māori and strengthened my sense of identity and belonging to my Iwi, my home.

Latisha Kiel

Paeawhina

About
Paeawhina | Executive Assistant Born and raised in Rotorua, I am a proud mum of three amazing Tamariki—two boys and a girl. We are a strong, sports- and fitness-focused whānau, spending much of our time engaged in activities that promote health, wellbeing, and connection. My career journey has been diverse, spanning hospitality, early childhood education, insurance, and the fitness industry. Each pathway has shaped my skills, resilience, and passion for working alongside people. Stepping into this role brings a new and meaningful experience within this mahi space. I feel privileged to be part of Papatuanuku, contributing to the support and empowerment of whānau to live to their fullest potential.

Akoranga | Students

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